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Frequently Asked Questions

If you can't find your answer here, email hello@surgicalsteps.co.uk and we'll reply within one working day.

Contents

  1. What does Surgical Steps cover?
  2. Who are the tutors?
  3. When should I start preparing?
  4. What's in the question bank?
  5. How does a mock interview work?
  6. How does question bank access work?
  7. Can I get a refund?
  8. How long do I keep access?
  9. Can I share my account with a friend?
  10. What do I need technically?
  11. How do I contact you?

1. What does Surgical Steps cover?

We prepare doctors for both the UK General Surgery ST3 and Core Surgical Training (CST) national selection interviews. For ST3 that means all three core stations — portfolio, clinical, and clinical management — plus the professional communication scenario that is attached to either the clinical or clinical management station. Every resource is calibrated to the current scoring rubric, not generic interview advice.

2. Who are the tutors?

Every mock interviewer is a recent ST3 or CST appointee who scored highly at the national selection within the last two interview cycles. They have sat in the same chair you are about to sit in. We deliberately keep the team small so we can match you to a tutor whose strengths line up with your weakest station.

3. When should I start preparing?

Most strong candidates start serious preparation 8–12 weeks before interviews. If you are inside four weeks, flag that when you book and we will prioritise you. We do not recommend leaving meaningful prep to the final fortnight — the question bank alone needs a few weeks of spaced practice to embed.

4. What's in the question bank?

Over 230 curated questions across all four station types, each with:

  • A structured model answer using the framework the markers are trained on (CAMP, SPIDER-C, I-PIES);
  • A "follow-up probe" — the post-op complication, ethical dilemma, or escalation twist that interviewers commonly use to test thinking on your feet;
  • For operative clinical scenarios, an "operative technique" section explaining the operation indicated, the surgical options available, and why one option is preferred in that context;
  • Common pitfalls and the line that earned the highest marks last cycle.

You can try a free sample from the Sample Questions page before subscribing.

5. How does a mock interview work?

A full mock is 40 minutes over video, run to the same timing, format, and scoring rubric as the real interview, including the professional communication adjunct. You get a 20-minute debrief per station immediately after, plus a written rubric-aligned score sheet within 48 hours.

A diagnostic mock is a shorter 60-minute, two-station version designed to find your weakest station before you commit to longer preparation.

6. How does question bank access work?

The question bank is a one-time purchase for either 6 months (£120) or 12 months (£150) of access. It does not auto-renew — when your access period ends it simply expires, and you can choose to buy another period if you want to continue.

7. Can I get a refund?

The question bank is non-refundable once your account has been given access, because access starts instantly on payment. For live sessions: full refund if cancelled more than 48 hours before, 50% refund 24–48 hours before, no refund inside 24 hours. Crash-course weekends and the full statutory cooling-off rules are set out on our Refund Policy page.

8. How long do I keep access?

For the question bank, you keep access for as long as your subscription is active. Mock-interview feedback is yours to keep permanently — we email you the score sheet as a PDF.

9. Can I share my account with a friend?

Please don't. We price the subscription deliberately at single-trainee level so a fair preparation is affordable; account sharing breaks that and is a breach of our Terms. We monitor for sharing (simultaneous sign-ins from very different locations, etc.) and will suspend accounts that breach the rule.

10. What do I need technically?

A modern browser (Chrome, Edge, Safari, or Firefox, updated within the last year) and a stable internet connection. For mocks you also need a webcam and a quiet room — exactly as you would for the real interview.

11. How do I contact you?

Email hello@surgicalsteps.co.uk. We reply to every message personally, usually the same day.

Surgical Steps

UK surgical interview preparation for General Surgery ST3 and Core Surgical Training — mock interviews, question banks, and candidate-led teaching.

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